Case Study 4: Turning a software problem into a money-saving opportunity

A retail client invested in new accounting software which enhanced their operation. However, they were frustrated with the transfer of data from one system to another and by the reconciliation of subsequent reports. This led to a much higher VAT bill than necessary.

We were called in to assist with the full reconciliation from old to new. As a result, our client obtained a significant VAT repayment – much larger than any fees incurred with ourselves.

Coinciding with the introduction of the new system, two employees resigned from the accounts team. We optimised the new software and supported remaining staff whilst the new software was bedded-in. For a modest fee, our client now enjoys management accounts on a monthly basis – relaxed in the knowledge that all accounting information is fully reconciled.

The new system is now fully operational and there has been no need to replace the two employees.

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